FREQUENTLY ASKED QUESTIONS
How long will my order take to be made + shipped to me?
Depending on the garment style, please allow 2-4 weeks for your garment to be handmade by Liv.
Can I get the pieces custom fit to my height/shape/size?
YES! That is the beauty of custom made clothing, you can have things made just for you and your needs. Just fill out all the specific measurements needed when you order your chosen piece.
Do you ship overseas?
At the moment I ship within New Zealand. But worldwide shipping is something I will be releasing in the near future.
Can I return my item and get a refund if I don’t like it?
Unfortunately, as I custom make each piece for every client, I cannot provide refunds/returns. However, if the size isn’t quite right, you can send it back to me and I can try my best to adjust it.
How do I measure myself correctly?
Please check out the measuring tutorial on our 'sizing' page.